Author Topic: Forgotten password, new password, doesn't work  (Read 1019 times)

Offline mundster

  • Luddite
    • Ottawa Irregular Modelers
Forgotten password, new password, doesn't work
« on: May 15, 2017, 05:22:50 AM »
Gents,

Now, first off, I solved my password problem, which was solely attributable to my age and faulty memory (and it is getting more disheartening and disturbing every time I use this explanation.)

That said ...

I got erased from active log in when I cleaned my computer. So I had to recall my password, as I have many and didn't write it down. Which I did not do successfully.

So I tried to change my password and contact site admins from email I had received.

I must have tried this near a dozen times over many days, with no reply or luck whatsoever.

Indeed, I resigned myself to the fact I might not long in again.

Then, my synapses fired and I recalled my password.

To wit: your forgotten password system did not work at all.

THANKS for listening!

John

Offline GTX_Admin

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Re: Forgotten password, new password, doesn't work
« Reply #1 on: May 15, 2017, 05:36:55 AM »
Thanks for the heads up John.  This is unfortunately a ongoing problem we are working to solve.
All hail the God of Frustration!!!

Offline jcf

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Re: Forgotten password, new password, doesn't work
« Reply #2 on: May 15, 2017, 05:40:58 AM »
Sorry for your difficulties, it's tied into the ongoing hosting provider email issues which have hosed email notifications etc.
GoDaddy sucks.  :icon_zombie:

In future feel free to contact me directly, my profile shows my email address.
Cheers, Jon
"Evil our grandsires were, our fathers worse;
And we, till now unmatched in ill,
Must leave successors more corrupted still."
Horace, 65BC - 8BC. Marsh translation.

Offline GTX_Admin

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Re: Forgotten password, new password, doesn't work
« Reply #3 on: May 15, 2017, 05:47:53 AM »
Hi John,

I just checked and it appears your request for a password reminder did actually come through to me.  Unfortunately, it was treated as spam by my email server and sent to the junk pile.  I think it may have been triggered by the "Diefenbaker the dog ..." bit in your email.

Anyway, all sorted now.

Kind regards,

Greg
All hail the God of Frustration!!!

Offline mundster

  • Luddite
    • Ottawa Irregular Modelers
Re: Forgotten password, new password, doesn't work
« Reply #4 on: May 15, 2017, 05:52:47 AM »
I think it may have been triggered by the "Diefenbaker the dog ..." bit in your email.

Greg,

Thanks for sorting it out.

Regarding good old Dief, who was, in fact, my dog for 15 years, I have never had any other trouble with his august and storied name and email (being named after the dog in that great Canadian TV show "Due South" and not, indirectly, for the wacky Prime Minister from the Conservative Party.)

J

Re: Forgotten password, new password, doesn't work
« Reply #5 on: October 10, 2017, 03:42:01 PM »
Guys, I need help...

As Mundster said ''solely attributable to my age and faulty memory'' I forgot the old password, so I cannot set up the new one. I'm here at BTS from 2012 and from the beginning I set it up to always stay logged in. Now I'm paying for it and cannot enter the site anywhere else but from my home.

Regards, Vuk
... and kill me again
or take me as I am,
for I shall not change...
never...

Offline GTX_Admin

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Re: Forgotten password, new password, doesn't work
« Reply #6 on: October 11, 2017, 01:14:07 AM »
Guys, I need help...

As Mundster said ''solely attributable to my age and faulty memory'' I forgot the old password, so I cannot set up the new one. I'm here at BTS from 2012 and from the beginning I set it up to always stay logged in. Now I'm paying for it and cannot enter the site anywhere else but from my home.

Regards, Vuk

PM & email inbound
All hail the God of Frustration!!!

Re: Forgotten password, new password, doesn't work
« Reply #7 on: October 12, 2017, 11:56:50 PM »
Thank You very much, GTX!

Problem solved.
... and kill me again
or take me as I am,
for I shall not change...
never...

Offline Dr. YoKai

  • Was in High School when mastadons roamed the plains...
  • A notorious curmudgeon who is partial to...hemp!
Re: Forgotten password, new password, doesn't work
« Reply #8 on: October 18, 2017, 09:07:54 PM »
Ehm...I'm in the same boat. Permanently logged in from the home system, which is overdue for replacement, and can't remember the old password to save my life...
 :-[

Offline GTX_Admin

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Re: Forgotten password, new password, doesn't work
« Reply #9 on: October 19, 2017, 01:55:27 AM »
Ehm...I'm in the same boat. Permanently logged in from the home system, which is overdue for replacement, and can't remember the old password to save my life...
 :-[

PM & email inbound
All hail the God of Frustration!!!

Offline Dr. YoKai

  • Was in High School when mastadons roamed the plains...
  • A notorious curmudgeon who is partial to...hemp!
Re: Forgotten password, new password, doesn't work
« Reply #10 on: October 26, 2017, 10:54:34 PM »
Done and done -thanks again, Greg

Offline Frank3k

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Re: Forgotten password, new password, doesn't work
« Reply #11 on: October 27, 2017, 12:18:42 AM »
I strongly suggest getting either the free or paid version of LastPass. You only need to remember ONE password. It uses a browser plugin to scan your browser for login info and stores it securely. You can install the plugin at work or home, log in to your account and it fills in the login info for you.

It also tells you if you have a weak password or if you've reused a password on more than one site and even has an option of generating a strong password for you for each site automatically.