RE: Clear Parts issue Airfix 1:72 scale Valiant B(PR)K Mk.1/B(K) Mk.1 conversion
Airfix 1:72 Valiant B(PR)K Mk 1/B(K) Mk 1 Conversion Set (AFX65000) Click on image or html to view product page at
Sprue Brothers ![](http://www.spruebrothers.com/sbmimages/afx65000.jpg)
This could be just a problem for customers here in the Americas but you can never be absolutely sure.
I ordered one of these kits from Sprue Brothers last week and it was delivered to my doorstep on Saturday afternoon. I thought it was odd that the box had been taped shut with clear/opaque tape (Scotch tape type) and even stranger was finding a torn instruction sheet inside that had been handled rather roughly and was folded beyond what is considered to be normal. The clear inner bag was intact and all of the grey parts were there. I unfolded the kit instructions and glanced at them, folded the paper up properly and put all of the contents back into the slightly batter box. A few hours later I had a bit more time to spend with the new acquisitions so I opened up the Valiant conversion kit again and took a bit more time on the instruction sheet. It was then that I realized the clear parts was missing. It was just one piece with a lot of little camera port windows molded into it so it was too large to be unnoticed. It was certainly not in the box and that got me to wondering who had been diddling the poodle at SB. I sent an eMail to let them know that their usual stellar service had hit a snag, informed them of the condition of the box and the contents including the obviously missing clear part. Within thirty minutes I had a reply back from SB stating they were looking into the problem. That was all done last night after 2000 my time so they were up late in Missouri. Another eMail was waiting for me this evening when I returned home and it appears that the entire shipment from Airfix was missing the clear parts. So if anyone is considering acquisition of the Airfix Valiant Tanker/Reconnaissance conversion kit you might want to wait a little while before satisfying your need for this kit and hopefully by then the problem will be resolved. I was impressed with the quick response from SB on this matter and it reinforces my faith in them doing right by the customer and in this case it was far quicker than I had anticipated.
More later on this issue as the situation develops and hopefully there will be a happy ending :)