Beyond The Sprues
General Category => Market Place => Good/Bad Trader Alerts => Topic started by: GTX_Admin on April 20, 2017, 02:22:18 AM
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I don't normally do this but feel that I must in this case. I wish to warn people off from AZIMUT PRODUCTIONS (http://www.phpshopxml.com/azimut.shop/). I have previously purchased from these guys without issue however over the 6mths they have become a pain to deal with. I purchased 3 kits and yet have not received any of them. Moreover, despite contacting them numerous times they won't even have the decency to respond to my requests for information.
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That truly sucks.
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Good of you to notify us. Thanks
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Greg,
Any progress made with Azimut Productions and your product order?
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Nope - they don't even bother to reply to me anymore.
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What a pack of wankers!
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Greg,
Did you ever get this issue resolved?
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Nope.
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This;
What a pack of wankers!
Squared! ::)
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Hi guys
Sorry to ear that.
Unfortunately this is not an isolated case. Just check the google feedback:
https://www.google.com/search?q=azimut+models&ie=utf-8&oe=utf-8&client=firefox-b#lrd=0x47e66e06fd8dbfe7:0x93fc5e67e6ba35d6,1,,, (https://www.google.com/search?q=azimut+models&ie=utf-8&oe=utf-8&client=firefox-b#lrd=0x47e66e06fd8dbfe7:0x93fc5e67e6ba35d6,1,,,)
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Yes, unfortunately ADV/Azimut have had a really bad reputation for years. And it's not because a buyer isn't in France, his mail order business to French customers is just as bad.
Apparently the only way to get his models, if you really want one, is for someone to walk into the store in Paris and buy a kit you've opened yourself. Or do the same at a show. Stores only buy from him in person, is how bad it's gotten. Forget after sales service if the kit is missing a part or you break something; it's non-existent.
Never, ever, send him your money.
He ranks right up there with AEF Designs and Cromwell Models for appalling customer service.
Paul